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WishSuite

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Frequently Asked Questions (FAQs)

How long does delivery take?

Our standard delivery time is 5-7 business days depending on your location. You’ll receive a tracking link once your order is shipped.

What if I receive a defective or damaged product?

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or issue a refund as per our policy.

What is your return policy?

We accept returns within 7 days of delivery, provided the item is unused, in its original packaging, and has all tags intact. Certain products (like personal care items) may not be eligible for return due to hygiene reasons.

How do I request a refund?

For refunds, please visit our Return & Refund Policy page and send us an email at the mentioned address with your order details. Once we receive and inspect the returned item, your refund will be processed within 3-7 business days to your original payment method.

Do you offer free shipping?

Yes! We offer free shipping on all orders with no minimum purchase required.

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